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FREQUENTLY ASKED QUESTIONS (FAQs)
What is the difference between Gyro Stabilization and Electronic Stabilization?
Gyro Stabilization is based on the principle of conservation of angular momentum. The gyro consists of a motor and a flywheel which, when spinning at full speed, resists changes to its orientation due to the angular momentum of the flywheel. So, as the unit shakes in one direction, the gyro moves in the opposite direction.
Electronic Stabilization works by comparing one frame of video to the next frame, detecting any undesired motion and then compensating. The process starts by having an image projected onto the camera's sensor. Software then compares the previously recorded frame to the current frame. The software will then search for pixel matches between the two frames. If the frames match is not centered, the software recognizes this as motion and determines how to move the frame to compensate.
What are the advantages of Gyro Stabilization?
Gyro stabilization stabilizes the image by manipulating a prism giving you the pure image while electronic stabilization performs digital corrections on the image. The digital corrections will not give you real time viewing. The image will always be delayed by a few frames. Also, the digital corrections will cause some degradation of the image.
How do I know which binocular is right for me?
To ensure complete customer satisfaction we encourage all customers to speak directly with a sales representative for assistance in selecting the appropriate products for your application. You may contact your local representative, using the Representatives section of the website. If your geographic area is not covered by a representative, please contact our facility at 215-443-5240.
How do I purchase a product, request information or an equipment demonstration?
For product purchases, inquiries, and equipment demonstration, locate the representative assigned to your geographic area using the Representatives section of the website. You can contact the representative assigned to your region. Product demonstrations are also available at trade shows and expos. To view our tradeshow calendar, enter the Events section of our website.
If your geographic area is not covered by a representative, or no trade show is scheduled in your region, please contact our facility at 215-443-5240.
How do I return a product?
If returning your product for evaluation and repair, please complete and submit the RMA Form. You will receive an electronic confirmation of your submission and instructions on returning the product to our facility. Be sure to review the RMA Procedure under the Customer Support section. If difficulty occurs during this process, please contact our facility at 215-443-5240.
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